Q: What exactly does web site migration mean and what does it involve?
A: The web site migration service that we are offering is free (to a certain extent). We will migrate your website(s) to our top–notch cloud hosting platform without you having to do anything. We know from personal experience that swapping web hosting providers can lead to lost information and unnecessary network downtime. That is why we’ll perform all that for you at no cost!We have highly knowledgeable administrators whose sole task is to make sure that your website functions precisely as it did on your previous hosting platform. Our administrators are experts in transferring custom–made sites, as well as sites that are based on well–known web applications like WordPress and Joomla™.
Q: Just how long will the website migration procedure take?
A: We strive to perform all website migrations as quickly as possible. Even so, we do not have a set time frame for website migrations. There are various facets that you have to take into consideration – the very size of your site and the workload of our website migration team, etc. We always try to implement each migration in under 48 hours. With smaller websites, our team typically manages to finish within 24 hours.
Q: What info will I be required to give to your Website Migration Department?
A: Yes. We’ll require the name of the web site that you would like us to move. We’ll also need a means to access your old web hosting account so that we can get the content pertaining to your website.
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be offline?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. When the transfer is over, we’ll make certain that everything is working correctly and that the integrity of your web content is not jeopardized prior to telling you that the migration is over. After that, we’ll tell you how to transfer the domain name over to your web hosting account with us and how to modify the DNS settings.
Q: Will my current web hosting provider need to provide any information/assistance?
A: No. Apart from your login details for the Control Panel, we don’t require anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
Q: Which hosting platforms do you support?
A: We can migrate your web site from any web hosting provider or any Linux–powered web hosting platform on condition that we can access the Control Panel and there is FTP access available.The only web sites that we can’t transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.