Lots of individuals who start using their 1st web hosting account, or switch companies, often have questions with regard to how particular procedures are executed or face obstacles when setting up various things, including e-mails, website settings, and so on. For this reason, lots of hosting companies have compiled documentation with the most common questions and issues so as to help their customers obtain info swiftly and seamlessly. As a result, the technical support team members can spend more time on actual problems that certain clients may be experiencing, because the solution for the smaller things will be available on the web and customers can easily tackle them without having to get in touch with the help desk support team. Having in-depth documentation is extremely important, especially for new customers with zero practical experience, as the hosting service involves multiple features and many people can get puzzled about what action to take. A good knowledge base can both help you complete the procedures that you wish and find out how the hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we’re offering come with a comprehensive knowledge base where you can find everything you should know with regard to your web hosting account. Irrespective of whether you plan to create a brand new MySQL database, to redirect a domain by means of an .htaccess config file or to create an email address on your desktop computer or mobile device, you can simply read our help articles and all the info that you require will be there. When you open a certain section of your Hepsia hosting Control Panel, you can see articles that are dedicated to the functions that can be accessed through it. In case you wish to see the whole archive of articles and get acquainted with all the features that Hepsia is offering, or only to read generic info about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our very best to encompass any difficulty that you may possibly face, but if you do not find the info that you need, you can always touch base with us, as our help desk staff representatives are available to you 24 hours a day.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the elaborate online support documentation that we’ve prepared for you. The articles themselves offer generic information on our hosting services, educational tutorials about the separate functions that you can use, along with troubleshooting guidelines that can help you repair common issues that you may run into. The topics that we have included cover basically everything, from uncomplicated things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right side of the page that you’re on, while the whole article archive is accessible through the all-inclusive Help section.