A live chat is a real-time method of communication between a web hosting supplier's support team and its customers. It is a very efficient way to get some information about the website hosting services or get some problem resolved as you're talking to a live representative. The advantages of using a real-time chat service rather than calling or opening a ticket are the reduced possibility of errors when you exchange info like usernames or domain names, the more rapid response time because the communication is real-time plus the fact that you don't have to stay on the chat all the time - you can do something else while the representative examines the issue in question. Furthermore, you will be able to join a live chat room from any computer which is connected to the world wide web, avoiding the phone charges that you'll have to pay in case you are calling to another country.

Live Chat Support in Shared Hosting

We supply a live chat support service for all of the Linux shared hosting that we offer and we can help you with almost everything live. If you do not have an account with our company yet, we will provide you with more details about the plans in order to help you to choose the most suitable plan. In case you are a current client, we're able to help you with any billing or general matter as well as with numerous common tech matters, for instance an email address installation in a desktop email client. In case you can't give us a call for some reason or you are in a country where we don't have a local telephone number, the live chat will be the best way to get in touch with us. Certainly, some situations require extra time to investigate and test, therefore you will have to open a support ticket to our technicians, however, we will save your time and help you with many problems on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is online every single day, even on weekends and holidays. It is the perfect way to learn more about our Linux semi-dedicated hosting if you don't have an account yet or to get some issue resolved if you are a customer and our customer support agents will help you in real time regardless of the time of the day you join the chat. In case you're hestitating which plan is better for your web sites, if you need a piece of advice whether you should acquire a specific upgrade and how to obtain it or if you've got troubles setting up an email account on your machine, you will be able to get in touch with us and we will give you the necessary information straight away. The live chat is online even after our telephone lines are off for the day, therefore if you have an account here, you can rest assured that you will always receive quick assistance with any question or problem that pops up.