Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all our Linux shared hosting packages, meaning that each individual advice request you submit is going to be responded to in less than sixty minutes maximum. Our support team members have been taught to quickly resolve any case and to provide you with reasonable advice on any situation that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime required. Our staff of professionals is going to be on–line for you 24x7x365 to answer to all of your issues and to deal with any situation you will have. You are able to open a help and support ticket from your Hosting Control Panel or send us an email message at any time. Moreover, on business days, you could give us a call or make use of the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in an in depth practical knowledge base into the Control Panel so you might get hold of practical step by step instructions whenever you want. Each area of the Control Panel possesses its own contextual guide area presenting a selection of how–to articles. We have also made videos to offer you a far better idea of exactly how to accomplish any given procedure.