1 hour ticket response
Host Fidelity’s team of tech support engineers is specialized in supplying prompt answers to all your questions. We will review your support ticket immediately after it’s been received and will reply with a solution to your problem within less than 60 minutes after the customer support ticket submission. In reality, our average support ticket response time is 20 minutes.
A First–Class Technical Support Service
Our help desk support team members have substantial experience in the Linux shared hosting realm and are practiced enough to supply a rapid solution to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the client support ticket will be sent to a developer or administrator for further assistance.
An Easy–to–Browse Help Center
To help you find a quick suggestion on how you can use a particular service, we have included a really user–friendly Help Center section in our Hosting Control Panel. You can browse through an extensive collection of web hosting account administration articles and website management articles, take a gaze at our F.A.Q. repository or watch our instructional video tutorials.